MeToShow is a free real-time interactive client service platform over the Internet. It lets you show your sales and customer support information on your clients' screen while you are talking with them over the phone. Unlike other solutions in the market, MeToShow is tailor made for sales and customer support to external parties, thus requires NO software installation or training.

With MeToShow, you can provide online presentations, online training, online customer support to anyone, anywhere via the Internet. Most importantly, MeToShow lets you show relevant information on your clients' screen as they talk to you on the phone. Combining real-time interaction on MeToShow, you can enhance the phone communication and achieve understanding akin to a face-to-face presentation.

In summary, MeToShow can help you achieve:

• Online sales presentations
• Online training
• Online customer service
• Online internet meetings
• Online web seminars
• Online technical support
  
• Online marketing events

You choose MeToShow, because

It improves communication. MeToShow contains user-friendly tools, including real time graphics and graphs presentation, which enable you and your clients to contact interactively and productively with ease.

It saves time and travel expenses. With MeToShow you are able to have presentations with your clients from the rest of the world in your local office. Time and cost are saved in making appointments.

It maximizes profit. MeToShow saves cost on traditional software installation, authorization and maintenance, providing your corporation with the maximum profit return.

It is user-friendly. No training is needed to master MeToShow. All you need to do is to register as a MeToShow user, login to the MeToShow web page, and you can enjoy a quality client service over the Internet.

It is secure. All information in MeToShow is protected and encrypted. For every service session, a random ID is generated by MeToShow, ensuring that only your target audience can join an online session.

MeToShow is a web service that does not require any software installation for both the host and the client. Users will only require an Internet connection and an Internet Explorer browser which is usually bundled with your Operating System. This also means that a user can use MeToShow even in internet Café where installing third-party software is usually prohibited.

MeToShow is designed to be a user-friendly online web service. In normal cases, no training is required for an average user who has basic knowledge in internet browsing and computer application knowledge equivalent to a conventional Notepad or MS paint user.

Yes, you can buy and sign up for MeToShow Personal Edition at MeToShow website. On the MeToShow homepage, click Buy Personal Edition and follow the instruction to complete the payment. Besides, existing users of MeToShow Free Edition can also upgrade to the Personal Edition any time in User Profile.

Please contact us by calling our hotline +852 8199 8686 (HK) or +86 756 388 9797 (China).

Joining a service session from the website is easy and just takes a few steps:
1) Visit https://www.metoshow.com.
2) Find your ticket number on the screen, e.g. 1877.
3) Tell the host your ticket number.

What are the system requirements for joining a service session? MeToShow can run on most of popular web browsers as below;

• Internet Explorer 6 with SP1 or above
• Firefox 3.5 or above
• Safari 5.0 or above
• iPhone / iPad
• Android with Firefox

You do not need a MeToShow account when you attend a service session as an audience. All that you need is a supported web browser listed above.

A 'Host' in MeToShow is the creator of an online service session. The Host can start a MeToShow service session, upload files to the network and invite clients to the session. An 'Audience' is invited by the 'Host' to an online service session on MeToShow. Both the 'Host' and 'Audience' can use the built-in tools to aid their service session.

After registering as a MeToShow host, you can start a MeToShow service session by logging in to MeToShow.
1) Visit www.metoshow.com.
2) Enter your account information in the field 'Registered Email' and 'Password'.
3) Click 'LOGIN'.

You can start with the registration of MeToShow free account online.
1) Please visit MeToShow website www.metoshow.com and click 'Sign up Free Edition'. Fill in the online registration form and click 'Submit'.
2) Click 'Sign up Free Edition'.
3) Complete the mandatory fields and click 'Submit'.
4) Login your registered email address.
5) Open the service activation email and click the link in the message.

If you can't remember your password, you can click 'Forget your password' to recover it. On the following page, enter your registered email and click 'Submit'. The new password will be sent to your mail box immediately.

'Remember me' memorizes your registered email address and password on your computer. Check the 'Remember me on this computer' box and you don't have to retype the same information next time when you wish to hold a new MeToShow service session. To protect your personal information, keep the box unchecked if you are using a public computer.

Ticket No. is a unique, randomly-generated number assigned to an audience. It denotes an audience's ID while you can add it to the service session invitation to let people join immediately.
Follow the steps to invite people by Ticket No.:
1) Have your audience open www.metoshow.com.
2) Ask your audience the Ticket No. which can be found on the top right corner.
3) Add the Ticket No. to the invitation list and press Enter.

You can check your audience's connection status by the signal light on the audience list.

• If the signal light is grey, it means that the user is offline and not connected.
• If the signal light is green, it means that the user is online and is connected.
• If the signal light is yellow, it means that the user or the audience is uploading files to the system or is refreshing the screen.

You are entitled to a Personal Document Folder when you create a MeToShow account. You can preload files to the Personal Document Folder and retrieve them any time during the service session. Depending on the edition you use, there is storage difference of Personal Document Folder.

• MeToShow Free Edition allows users to store 100 documents no larger than 40MB in the Personal Document Folder.
• MeToShow Personal Edition and Corporate Edition allow users to have 400MB storage in the Personal Document Folder without limit on the document quantity.

If you have more than one MeToShow account, you may host multiple service sessions simultaneously with different ones of them. However, a MeToShow service session is unique to you and your audience, i.e. one registered email supports only one service session each time. If you want to host the service session on another computer, you need to log out the current one. Then log in your MeToShow account on another computer.

If you close the browser window without logging out, your service session will stay available until 30 minutes. You can log in within this time frame to resume the service session without losing any unsaved data.

You can upload various types of files to MeToShow, including:

• MS Word 2007 and earlier versions
• MS Excel 2007 and earlier versions
• MS PowerPoint 2007 and earlier versions
• PDF
• TIF, TIFF
• JPG, JPEG
• PNG
• GIF
• BMP

MeToShow supports default file types saved in Microsoft Office programs. If you want to share documents edited with programs e.g OpenOffice.org and WPS Office, you can save the copy in Microsoft Office file formats.

We provide you with some navigation tips that make the conferencing experience easier. The tips show some keyboard shortcuts and remind you of some MeToShow functions that you may have overlooked.

Yes, you can, but the animation will become static graphics.

Yes they are. We continuously work hard to ensure that your data and information are fully protected in MeToShow.

• MeToShow data is stored securely in the data centres.
• Each online service session has a unique and random 32-digit ID, ensuring only the invited audiences is authorized to the session.
• Online communication is secured with SSL encryption enabled.

You can rest assured that only you and the authorized audience can access the service session materials. When a user or an anonymous not on the host's audience list is trying to enter the room, MeToShow will notify the host. The host can decide whether to accept or reject such entry request.

Absolutely NO. MeToShow does not incorporate any software nor install them to the computers of all involved parties.

Delay is sometimes inevitable on the Internet. Depending on your audience's network connection and his/her physical location from the host, delay is rare but possible. Please wait or hit the refresh button when the problem occurs. If the problem persists, ask the audience to re-login to the room.

JavaScript errors can be caused by certain browser settings. To resolve this problem, you can follow the steps below to reset web browser security to enable the execution of JavaScript.

If your web browser blocks cookies from MeToShow website, please turn on the option of accepting cookies.

After you enter your login information on MeToShow website, you get an error message saying that your account is in use and the logging has failed. In this case, you may try any of the following solutions.

• Wait at least 65 seconds before retry. Normally, MeToShow server requires 65 seconds between host log-ins. If you have just logged out the system, do wait at least 65 seconds before re-login.
• Close any active service session window and retry. For MeToShow hosts, the service is provided on a one account, one active service session basis. You will fail to log in if you try to access the same service session from multiple browser windows simultaneously.

• Your audiences get an error message telling that the room they request does not exist. You may check and confirm that they have received the correct room name. Ask your audience to re-login after confirmation.
• Your audience gets an error message telling that the service session URL has been used. This problem could be caused by name conflict or obsolete audience status in the service session. To resolve name conflict, you may ask your audience to re-login with a different display name. If the problem is caused by obsolete audience status, you may resolve it by re-inviting the audience.
• Your audience gets an error message telling that the room is full. In this case, please check if your service session has reached the maximum audience number. With MeToShow Free Edition, you can invite at most one people. With MeToShow Personal or Corporate Edition, you can have up to 20 people in a service session simultaneously. To resolve this logging problem, you may remove inactive users or upgrade to Personal Edition.

If you get an error message that your uploaded file has failed to convert, please check if your problem is caused by any of the following:

• Uploaded file type is not supported. MeToShow now supports DOC/DOCX, XLS/XLSX, PPT/PPTX, PDF, TIF/TIFF, JPG/JPEG, PNG, BMP and GIF.
• Uploaded file exceeds 10MB.
• Uploaded file is protected with password or encrypted.
• Uploaded file contains too many pages.