CRM
It contains features of Client Details, CIF Interface, Know Your Customer (KYC), Call Center Integration, Investment Profile and Strategy Definition, Campaign, Pipeline, Lead and Visitation Management, Call Report, etc. |
Client Document Management
It contains features of Document Encryption, Access Entitlement, Access Log, OCR, Full Text Search, Intelligence Search, Circulation and Workflow, Scanning, Indexing, Check-In, Check-Out, Versioning, Replication, etc. |
Call Log Management
It contains features of Centralized Log Repository, Access Entitlement, Indexing by Branch, Workstation and User, Recording Alert Signal, Recording Health Check, Recording Audit Trail, Log Retrieval Tool, etc. |