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Business Process Outsourcing > Telesales
Axisoft is a leading provider of telemarketing and telesales services. We specialize in all types of inbound and outbound call service for business-to-business and business-to-customer telemarketing campaigns. Our services successfully help businesses to focus core competence and reduce operation cost.

Unique “Call & Show” Services
We are the first that adopts "Call & Show" service in Hong Kong. The service provides a unique communication channel in internal-to-external communication . It allows
 
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sales executives to show documents and images to external customers while they are talking on the phone. Hence, better interaction and communication is achieved.

Best People. Best Infrastructure
With the best people and well established infrastructure, our telesales service does not only meet the general service objective – cost saving, it also brings our clients to the next level of success – exploring new business opportunities at a very competitive cost.

Telesales services are offered from our offices in Hong Kong and China, which are equipped with the most advanced infrastructure, such as office premises, software, hardware, intranet and Internet, communication equipment, bandwidth and cross-border network, etc. In order to provide the best service to our clients, our sales executives are well and regularly trained with various necessary skills and knowledge from language, products, communication and client satisfaction.


Customized Solutions
Our telesales services are highly customizable. We can not only customize the service to meet your campaign budgets but also the script to your satisfaction.

Our range of services includes:
  • Calling the potential clients for selling products
  • Making appointments
  • Seminar registration
  • Surveys
  • Market research
  • Up-selling and cross-selling
  • Prospecting via calling and web search
  • Order taking (via internet, fax and phone call)
  • Sales order form preparation
  • Order follow-up
  • User account management support
  • Product and service inquiry (by phone or email)
  • Service order or order cancellation
  • Customer care call
  • Relationship marketing
Case Studies

Telesales

Industry:
Telecoms sector
Case summary:
The client sought partners to run a call center to conduct tele-marketing on their own products
Results:
The company business grew continuously with the operation cost reduced

Telesales & Email Marketing

Industry:
IT sector
Case summary:
The client needed to invite professionals to join a series of seminar by eDM and outbound calling
Results:
The eDM open rate was over 16% and over 10 registrants were confirmed in each seminar

Telesales

Industry:
Medical research sector
Case summary:
The client needed to call and invite registered doctors in China to join the company membership
Results:
The invitation success rate was over 20%. The company has grown the business and raised the headcount from 1 to 30

Contact us to get the details of our solutions, or enquire for more case studies.